2021 Report details for project: GOV.UK Verify

Project name GOV.UK Verify - there are 7 reports for this project: 2016, 2017, 2018, 2019, 2020, 2021, 2022
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Organisation CO (D2 ) - see all reports for this organisation
Report year 2021 (data is from March 2021)
Category ICT - see all reports for this category
Description: GOV.UK Verify is a core element of the Government's digital identity programme. It aims to ensure that users can create, use and reuse digital identities across public and private sector services.
DCA (RAG) Amber/Green
DCA text: Compared to financial year 19/20-Q2, the Infrastructure Project Authority's Delivery Confidence Assessment rating decreased from Red to Amber/Green. This is primarily due to the following factors: Verify is operating reliably for its 20 connected services; a reduction from 22, with DfE opting to move its claim payments for teachers service in-house and MoD's Defence Cyber Protection Partnership advising they're not going to continue using Verify. Over 8 million people have now used Verify, with 2 million added in the last year as citizens accessed critical online services during the pandemic. We have sustained the improvements in robustness that were implemented in 2020 in response to the COVID-driven increase in demand and, despite the wider staffing and recruitment pressures as work on the future system ramps up, the Verify team remains sufficiently resourced.
Start date 2012-04-01
End date 2020-03-31
Schedule text Compared to financial year 19/20-Q2, the project's end-date remained scheduled to finish on 31 March 2020 This is primarily due to the following factors: Mobilisation of the new single sign-on programme accelerated in quarter 4, with agreement of a high-level product roadmap, additional recruitment, and establishment of its formal governance arrangements. The IPA's Gate 0 review is being undertaken in April 21/22. We have agreed with the IPA that the new single sign-on programme will be added to the GMPP in the first quarter of 2021/22, and that Verify will be removed upon completion of a Gate 5 review in due course. As a result, we are now able to separate formal reporting on Verify from the future solution, although this Board will remain interested in retirement planning and the migration of services and users.
Baseline £2.26m
Forecast £16.66m
Variance 637.00%
Variance text: The budget variance exceeds 5%. The Verify programme did not have baseline funding for 20/21 whilst HMT only agreed to fund direct COVID-19 related activity - this did not cover the full programme costs.
Whole Life Cost £222.86m
WLCost text: Compared to financial year 19/20-Q2, the projects Baseline Whole Life Cost increased from £206.10m to £222.86m. This is primarily due to the following factors: The Programme has continued to operate with average staffing numbers of 56 FTE. Increases in the unit cost of IDP payments that came into effect in March 2020 have added to costs in FY 20/21.
Notes1:
Notes2:
Sourcefile IPA_2021.csv

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Acknowledgement: GMPP data has been re-used under the Open Government Licence.