2017 Report details for project: Shared Services Implementation Programme

Project name Shared Services Implementation Programme - there are 4 reports for this project: 2014, 2015, 2016, 2017
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Organisation DFT (D9) - see all reports for this organisation
Report year 2017 (data is from September 2016)
Category ICT - see all reports for this category
Description: The Independent Shared Service Centre (ISSC1) was created in early 2013 when the DfT shared service centre was divested to arvato. A Framework Agreement based on a new, lower cost Agresso ERP platform was established. DfT transferred the ISSC1 Framework Agreement to Cabinet Office in October 2013 and Cabinet Office became Framework Authority. In 2013, four other government bodies agreed call-off contracts with arvato under the ISSC1 Framework. These were HM Treasury, DCLG, DCMS and the Civil Nuclear Constabulary.The original plan to migrate parts of the DfT family and OGDs on to the Agresso platform resulted in significant time delays and cost overruns. The DfT family was scheduled to have migrated by October 2014, followed by the OGDs due to go live by the end of 2015. By the end of 2015, the Maritime Coastguard Agency (MCA) – an agency of the DfT, had migrated on to Agresso, In November 2015, arvato approached HMG seeking to renegotiate the terms of their contract. Acting on behalf of the Framework Authority and OGDs, the DfT negotiated exit for the OGDs from their contracts and new Heads of Terms with arvato through which DfT became the sole recipient of services and replaced Cabinet Office as the framework Authority. The new terms became effective from 18 August 2016.
DCA (RAG) Amber
DCA text: Following the project re-scope in August 2016, DfT is the framework authority and the sole recipient of services from Arvato. As a consequence of the project re-scope, which sees a reduction in the value of the contract and the 'novel and contentious' nature of the project, the project has been recategorised as a Tier 2 investment and as such the project no longer reaches the threshold requirements for reporting to GMPP; the risk of the programme has therefore been reduced in line with the risk thresholds appropriate for Tier 2.
Start date 2010-12-10
End date 2013-06-01
Schedule text The programme is currently on track with the rescoped plan agreed by Permanent Secretaries at DfT and Cabinet Office in August 2016.
Baseline £20.20m
Forecast £9.90m
Variance -51.00%
Variance text: The variance shown above is the variance in relation to the original business case for divestment of the shared service centre. Whilst the divestment itself was successful the transformational IT programme ran into difficulties which led to the commercial negotiations Decemeber 2015 - August 2016. At this point the project was rescoped (see Project Description/Aim) and the costs were rebaselined.
Whole Life Cost £161.10m
WLCost text: The costs of the prgramme above reflect the historic programme scope pre-negotiation. The rescoped project costs reflect the revised programme and are managed at Tier 2 level within the Department.
Sourcefile IPA_2017.csv

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Acknowledgement: GMPP data has been re-used under the Open Government Licence.