2016 Report details for project: Legal Aid Crime Change (LACC) Programme

Project name Legal Aid Crime Change (LACC) Programme - there is only one report for this project
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Organisation MOJ (D18) - see all reports for this organisation
Report year 2016 (data is from September 2015)
Category ICT - see all reports for this category
Description: The Legal Aid Crime Change (LACC) Programme aims to process all criminal legal aid in a paperless and electronic environment.
DCA (RAG) Green
DCA text: The Legal Aid Agency’s Crime Change Programme (CCP) Gate 4 Gateway review took place in December 2014. The review team were impressed with the programme and assessed the likelihood of success as green. However, due to the risk to operational performance as a result of slow uptake in online applications for criminal legal aid, the review team felt amber green would be appropriate. Since the review, uptake of applications has continued to rise, with 92% of applications being submitted online in December 2015. In light of this progress, the Legal Aid Agency took the decision to update the rating to green. Whilst the programme aimed to mandate online form use to coincide with the new crime contracts, this was not possible due to the delay in awarding providers new contracts. CCP are now aiming to mandate online form use in July 2016. The Transfer of Grant project closed on 31 July 2015 and all operations have now transferred to the Legal Aid Agency. Remaining IT improvements being delivered through the Crime Change Programme are being concluded, with the final enhancements due by the end of June 2016. As a result of this delay, the Legal Aid Agency approved the extension of a smaller programme team to the end of June 2016. This will allow online application forms to be mandated and subsequent closure of the Crime Change Programme. A Gateway 0/5 review is expected in September 2016, which will focus on assessing the success of the programme and ensure lessons have been learnt.
Start date 2013-07-07
End date 2016-02-29
Schedule text The programme successfully delivered the Transfer of Grant Project in July 2015 and is close to concluding the enabling and supporting IT enhancements as part of the Business Improvement Project. The headline improvements have been delivered and are being utilised by casework teams, including the link between the LAA and Her Majesty's Courts and Tribunals Services (HMCTS) case management systems, however, work is ongoing with users to rectify the last few issues that have been identified post implementation. The key remaining deliverable to mandate the CRM14 eForm is dependent on the organisation introducing new contracts for criminal legal aid providers scheduled for April 2016. This has been delayed from the target date of July 2015. Whilst voluntary uptake of the CRM14 eForm has been exceptionally high, mandating use will fully realise the benefits of online working.
Baseline £4.35m
Forecast £5.61m
Variance 28.97%
Variance text: The baseline budget figures reflect the original business case. The 2015/16 resource forecast now reflects the latest position on the programme and the impact of deferring some implementation activity from 2014/15 to 2015/16, which has resulted in the variance between budget and forecast. Ongoing costs have increased due to higher staff costs than originally profiled and increased pension requirements from 2015/16, as well as the extension of programme team costs due to the programme being extended from the Outline Business Case plans. Optimism bias has now been removed from the forecast, as the programme nears final delivery.
Whole Life Cost £45.01m
WLCost text: The Whole Life Cost (WLC) reflects the ongoing costs of the programme, including operational costs, associated training and accommodation, capital and IT related spend. Following a review of the business case in 2015/16 the WLC have been extended to a 10 year period, which aligns with the business case and Net Present Value calculation. As a result, the horizon against which ongoing costs are recorded for the Crime Change Programme has been extended by 4 years, which has resulted in a movement between data published in 2015.
Sourcefile IPA_2016.csv

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Acknowledgement: GMPP data has been re-used under the Open Government Licence.