2016 Report details for project: NHSmail 2

Project name NHSmail 2 - there are 5 reports for this project: 2014, 2015, 2016, 2017, 2018
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Organisation DOH (D12) - see all reports for this organisation
Report year 2016 (data is from September 2015)
Category ICT - see all reports for this category
Description: The NHSmail 2 project will identify a solution and deliver a replacement to the existing NHSmail service.
DCA (RAG) Amber/Red
DCA text: The Major Project Authority's Gate 4 review in September 2015 raised concerns that the Programme was out of financial tolerance with Department of Health limits (specifically £1m in year) which needed addressing. The financial impact had been caused by delays to the migration from NHSmail 1 to NHSmail 2. The review also helpfully identified areas of improvement, for example in informing customers of the transformation. The Programme has addressed the concerns raised by the review including agreeing a financial baseline. A Major Projects Authority Assurance of Action Plan review took place in February 2016 to demonstrate this. The first stage of the Programme (active directory co-existence) has gone live and future go-lives are planned for 2016, with the first email account planned for migration from the service by April 2016. As per the agreed change request, the NHSmail 2 project end date has been amended from March 2020 to February 2021 in order to preserve the generation of 60 months of benefits and align the contract with the agreed 5 year term.
Start date 2012-03-29
End date 2020-06-01
Schedule text The Programme encountered delays in the first go-live due to additional work required to ensure that the NHSmail service would migrate from the incumbent supplier to new without impacting the user community. The Programme agreed a new financial baseline with the Department of Health and closed this out commercially with the two suppliers involved. The implication was that users remained on NHSmail 1 for longer than planned before moving to NHSmail 2 which will operate for the agreed 60 month term.
Baseline £29.32m
Forecast £28.40m
Variance None%
Variance text: Budget variance less than 5%
Whole Life Cost £133.03m
WLCost text: The costs cover Health & Social Care Information Centre admin costs (mainly staff) and Department of Health programme costs (Accenture, Vodafone and N3 contract costs). Whole life costs and benefits have increased to reflect that the NHSmail 2 service will run for 60 months from a later start date. The value for money ratio for the Programme remains unchanged and it operates within Full Business Case tolerances.
Notes1: Budget variance less than 5%
Sourcefile IPA_2016.csv

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