2014 Report details for project: NHSmail 2

Project name NHSmail 2 - there are 5 reports for this project: 2014, 2015, 2016, 2017, 2018
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Organisation DOH (D12) - see all reports for this organisation
Report year 2014 (data is from September 2013)
Category ICT - see all reports for this category
Description: NHSmail provides a secure email, calendar, directory, fax and SMS service provided for the NHS in England and Scotland to over 900,000 registered users. Further, NHSmail provides a national relay service which enables NHS organisations in England, Scotland and Wales to communicate. SMS (text) services provided are used extensively by NHS organisations with over 4.8 million SMS messages sent each month. Services are centrally funded and are currently free to NHS Organisations at point of use. NHSmail is a fully operational and successful programme. Demand for this service remains strong. High user satisfaction ratings and strong support from the National Stakeholder Engagement Group and National NHSmail Forum suggests a desire to continue a secure email service for the NHS in some form. The continuation of a need, along with a number of other key infrastructure projects, was confirmed in a DH announcement on 22nd September 2011. The existing NHSmail contract was executed on 1st July 2004 for a 9 year term which is now due to expire on 30th June 2014 with the recent contract extension. The currently contracted supplier for this service is Cable & Wireless Worldwide. The aim of the NHSmail2 project is therefore to identify a solution and replace this existing service, with the new service being phased in throughout 2015. The project is working with the Crown Commercial Service to set up and run a Managed Email Framework which will be available to the wider public sector. The OJEU for this was released on the 20/02/14, the framework being able to be procured from on the 30/06/14. The Project will run a further competition on suppliers which are on the framework to select an NHSmail supplier. This is currently scheduled for the 02/10/14. The SMS element is being procured via the G-Cloud framework, with a view to SMS being devolved to local procurements and funding in March 15.
DCA (RAG) Amber
DCA text: All actions from the MPA Gateway 2 review in June 13 have been addressed. The major points covered in these recommendations were on clarifying the procurement approach with Government Digital Services (GDS). The procurement is now underway using a dedicated managed email framework. Other recommendations centred on project controls and resourcing which have now been addressed. Clarification of the security level of the solution was also flagged, this has now been done and agreed with the Communications-Electronics Security Group (CESG). Lastly It was identified that there was a need to clarify the situation regarding supplying NHSmail accounts to Any Qualified Providers (AQPs). The Outline Business Case (OBC) outlines the approach for AQPS - increased inclusion - this has now been approved by HMT.
Start date 2012-03-29
End date 2014-11-18
Schedule text Since the publication of the GMPP Q2 13/14 the project timescales have slipped.
Baseline £0.83m
Forecast £1.44m
Variance 73.49%
Variance text: Whilst the budgeted figures are based upon the HMT approved SOC, the forecast figures are based upon the NHSmail2 Outline Business which was at this point going through the approvals process. This accounts for the variance against budget. Note the approved OBC used a later figure of £1.58m
Whole Life Cost £157.38m
WLCost text: The whole life costs have risen from the figure of £157.38m to £168.1m. The higher figure is due to further detailed analysis carried out during the development of the OBC.
Notes1: NHSmail2
Sourcefile IPA_2014.csv

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Acknowledgement: GMPP data has been re-used under the Open Government Licence.