2013 Report details for project: Expanding the use of Debt Collection Agencies

Project name Expanding the use of Debt Collection Agencies - there are 3 reports for this project: 2013, 2014, 2015
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Organisation HMRC (D25) - see all reports for this organisation
Report year 2013 (data is from September 2012)
Category Transformation - see all reports for this category
Description: The investment to extend the use of Debt Collection Agencies provides additional debt collection capability and capacity to allow more debts to be tackled quicker and more effectively, it will change the behaviours of more customers and generate more revenue.
DCA (RAG) Amber/Green
DCA text:
Start date 2011-04-01
End date 2015-03-31
Schedule text
Baseline £20.15m
Forecast £18.70m
Variance -7.20%
Variance text: The forecast costs figure of £18.70m for 2012/13 (shown above) is well below the budgeted costs figure of £20.15m for 2012/13 (shown above), this is because the latter included costs expected in relation to a project relating to the automation of data exchange, however as costs had increased beyond an affordable level the project has not been pursued giving rise to the underspend.
Whole Life Cost £70.68m
WLCost text:
Notes1:
Notes2:
Sourcefile HMRC_2013.csv

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Acknowledgement: GMPP data has been re-used under the Open Government Licence.